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Privacy Policy

Last Updated: 30/11/2025

At WeDesignz, accessible at our website, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect the following types of information:

  • Name: Your full name for account and order processing
  • Email: Your email address for account communication and order updates
  • Phone: Your phone number for account verification and support
  • Billing Information: Payment details processed securely through Razorpay
  • Usage Data: Cookies, analytics data, and website interaction information
  • Profile Information: For designers, we collect business details, portfolio information, and verification documents

2. How We Use Your Information

We use your information for the following purposes:

  • To process payments and manage your orders
  • To provide customer support and respond to inquiries
  • To improve our services and user experience
  • To send updates, notifications, and marketing communications (with your consent)
  • To verify designer accounts and process onboarding
  • To prevent fraud and ensure platform security
  • To comply with legal obligations

3. Payment Information

We use Razorpay for payment processing. Razorpay may collect and process your payment data securely according to their privacy policy and PCI-DSS compliance standards. We do not store your full card or bank details on our servers. All payment information is encrypted and handled by Razorpay's secure payment gateway.

4. Cookies

We use cookies to enhance user experience and analyze website traffic. Cookies help us remember your preferences, maintain your session, and provide personalized content. You can control cookie settings through your browser preferences, though this may affect some website functionality.

5. Data Protection

We follow industry-standard security measures to protect your data, including:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery procedures

6. Sharing of Information

We do not sell or rent your personal information. We may share data with:

  • Payment Gateway (Razorpay): For processing payments
  • Service Providers: Hosting, analytics, and email service providers
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: With your explicit consent for specific services

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@wedesignz.com

Phone: +91-XXXXXXXXXX

Address: [Your Company Address]